Guests With Disabilities
If you or someone you are responsible for has a particular disability or special need, we encourage you to contact our adventure center in the Poconos at (570) 629-1661 Ext. 3 at least 48 hours in advance of your visit to better assist us in preparing for your visit. Please visit Camelback Mountain Adventures lodge headquarters if you are on site and need immediate assistance.
Braces and Casts
Although our adventure center in the Poconos is handicap accessible, any guests wearing a brace or cast may be restricted from participating where the brace or cast may present a hazard to the guest, others, or the attraction.
The safety and well-being of our guests is of the highest importance at Camelback Mountain Adventures. Emergency Medical Technicians are available if first aid is needed. If necessary, our Poconos adventure center is only a short drive to local hospitals.
Any handicap guests with a state-issued handicap permit may park in designated spaces adjacent to the Camelback Mountain Adventures headquarters.
We also have a drop-off and pick-up location by our entrance gate.
Guests with Service Animals
Service Animals (limited to guide dogs and miniature horses) are welcome at Camelback Mountain Adventures. Service animals must be physically controlled on a leash or harness at all times. Due to the nature of our attractions, service animals must remain with a non-participating member of the guest’s party. Employees of Camelback Mountain Adventures are not permitted to take control of a guest’s service animal.
Guests whose service animals demonstrate aggressive actions toward other guests will be directed to remove the animal from the park immediately. Limit one service animal per guest. Owners are required to clean up after the service animal and will be removed immediately if not in compliance.
Our adventure center in the Poconos is handicap accessible. Entrances are wide enough to accommodate wheelchairs into the headquarters lodge. Wheelchairs, motorized wheelchairs, and service animals are welcome at Camelback Mountain Adventures. You may bring your own wheelchair or electric wheelchair.